Companies Are Losing Out on An Untapped Resource of Business by Not Promoting Remote Work:  The Resource Being Differently Abled Employee Inclusivity.

By Stephanie Diana Eubank

So, I comment a lot on my research blog and on my personal social media about the fact that I am finishing my dissertation towards completing my doctorate degree in Business Administration.  I also note how I have taught Operations Compliance in the financial sector and Operations Management in the California State University System to help share my earned skills with future leadership.  I don’t discuss much while I practice more authentic leadership because I am a disabled student, instructor, and Business Subject Matter Expert. 

I am both dyslexic and have ADHD.  The Yale Center for Dyslexia, Shaywitz & Shaywitz (2020); notes that 20% of the American population has dyslexia.  Further, Shaywitz & Shaywitz (2020); notes that dyslexia is an uncurable disability that can cause issues with reading, spelling, and learning additional languages.  However, Shaywitz & Shaywitz (2020); goes on to note that those with dyslexia are slower readers but are intelligent, mentally fast, and creative problem solvers.   (You can find more information on Dyslexia from the text, https://amzn.to/3KNsKrC, which is the book cited for this information Shaywitz & Shaywitz (2020).) 

The CDC, on their link https://www.cdc.gov/ncbddd/adhd/facts.html defines ADHD as one of the most common neurodevelopment disabilities/ different abilities.  However, when those who support and care for those with ADHD and those with different abilities learn how to manage ADHD symptoms, people learn how to capitalize on it.  Such as, I use my hyper-focus on my educational goals and writing.  However, it can make me seem scattered to others even though I can get multiple things done at once and need sound to balance myself.  I even used musical playlists to memorize cross-country running trails in High School and College. It helped me focus and remember landmarks so I didn’t get lost.  I even still, to this day, have songs I hum when I run on a track or on my home treadmill to keep and set my running pace.  Also, what I thought was insomnia and waking up super early in my high school and undergrad program was, in fact, ADHD-induced insomnia.

This fact about my life and my different abilities is part of what inspires my research in leadership because studies have found that remote work helps increase diversity.  However, when we think of diversity, we often consider race, gender, family status, and sexual orientation.  Disabilities or more Different Abilities are often not considered in business regarding developing more inclusive workplaces.

Remote work allows for a more inclusive workplace and creates more diversity.  I speak from my experience of working remotely for over ten years. Work from home (WFH) workplaces gives me room to be more productive and use the tools to focus I need without bothering others.  It also gives me room to mask my different abilities to not be outed. (And yes, I understand I am outing myself by disclosing my disabilities.  However, this is an important conversation that needs to be had, and those of us in the community need to bring awareness to the ongoing issues).  In both the academic sector as a student and in the business arena, when I disclose my different abilities, I am told it is a disability, and I often receive negative or retaliatory treatment. 

My personal experience is supported by the research found in Ameri & Kurtzberg (2022) and Howard (2022); about the difficulty the differently abled community finds in working onsite and obtaining work. Further, the research of Farrer (2022), Kanter (2022), and Willingham (2021); supports my findings that remote work tends to make it easier for differently-abled community members to find and retain work. 

So, as a business Subject Matter Expert (SME), I can’t resist pointing out the brass tax.  Otherwise known as why business leaders should care about the differently-abled community.  The biggest reason, besides discrimination, is illegal since the community is a protected class. That reason is that research shows that diversity in a workplace develops a staff of employees that are more creative and have more out-of-the-box methods for solving problems.  With our economy hitched on the development of creative ideas, tangible and intangible goods, out-of-the-box thinking, and creative problem solving are just what every company wants to give them a competitive advantage.  Thus, promoting remote work helps attract more dynamic workers, including those in the differently-abled community. 

Conclusion: Companies and managers need to learn to embrace remote work.  Remote work is a good concept for the goose and the gander.  It allows differently-abled workers to have a supportive workplace without really having to create a need to be othered in the workplace. In return, companies get creative problem solvers who help increase out-of-the-box thinking in the workplace.  I keep quoting one of my mentors when she constantly repeats, “Learn to manage the work and not the people.”  The ability of leadership to do this is more easily found in a remote work environment.  All while contributing to more diversity and inclusion in the workplace.

If you are interested in reading up more on this topic, here are some books you may be interested in.

Work Cited

Ameri, M., & Kurtzberg , T. R. (2022, February 15). Leveling the playing field through remote work. MIT Sloan Management Review. Retrieved September 3, 2022, from https://sloanreview.mit.edu/article/leveling-the-playing-field-through-remote-work/

Baines, A. M. D. (2014). (Un)learning disability: Recognizing and changing restrictive views of student ability. Teachers College Press, Teachers College, Columbia University.

Chin, J. L., & Trimble, J. E. (2015). Diversity and leadership. Sage.

Farrer, L. (2022, April 14). Accommodating disabilities in remote and hybrid work. Forbes. Retrieved September 3, 2022, from https://www.forbes.com/sites/laurelfarrer/2022/03/30/accommodating-disabilities-in-remote–hybrid-work/?sh=54434a1c2c17

Howard, J. (2022, March 22). The benefits of remote work for people with disabilities. InclusionHub Digital Inclusion Resources. Retrieved September 3, 2022, from https://www.inclusionhub.com/articles/benefits-of-remote-work

Kanter, A. S. (2022, March 10). Our new remote workplace culture creates opportunities for disabled employees. Bill of Health. Retrieved September 3, 2022, from https://blog.petrieflom.law.harvard.edu/2022/03/10/remote-work-disability-ada/

KEMP, J. O. H. N. D. (2022). Disability-friendly workplace. JOHN WILEY & SONS.

Patel, A. B. (2020). Humanity at work: Diversity, inclusion and wellbeing in an increasingly distributed workforce. New Degree Press.

Reisman, F. K., & Severino, L. (2021). Using creativity to address dyslexia, dysgraphia, and dyscalculia: Assessments and techniques. Routledge.

Shaywitz, S. E., & Shaywitz, J. (2020). Overcoming dyslexia: A major update and revision of the Essential Program for reading problems at any level, incorporating the latest breakthroughs in science, educational methods, technology, and legal accommodations (2nd ed., Ser. pp.143-24.). Alfred A. Knopf.

https://dyslexia.yale.edu/dyslexia/what-is-dyslexia/

Willingham, A. J. (2021, August 10). Remote work made life easier for many people with disabilities. they want the option to stay. CNN. Retrieved September 3, 2022, from https://www.cnn.com/2021/08/10/health/remote-work-disabilities-pandemic-wellness-trnd/index.html

Remote Work is the Key to Increasing Creativity in the Workplace by Encouraging Diversity.

By: Stephanie Diana Eubank

The topic of diversity in the workplace is a stimulant for creative problem solving and has been well researched and embraced in business.  In the Forbes article, Agona (2021); explains in layman’s terms why diversity creates more creative problem-solving.  In a nutshell, as detailed in, Agona (2021), workplaces with people with the same culture and similar backgrounds can create group thinking and, yes, people.  The article, Agona (2021); goes on to note that workplaces with diverse workforces have more dissenting ideas.  It may seem counterintuitive to have “no” people on one’s team, but as detailed in, Agona (2021); the diversity and difference of opinions and views leave room for developing creative problem-solving.

Companies that want to expand diversity to increase collaboration and creative problem-solving have a unique opportunity to do so in remote workplaces.  Sadly, many companies are missing out by pushing back against remote work.  As detailed in, Hunt (2021); remote workplaces allow for people from diverse, social, ethnic, and geographic locations.  Additionally, in the Forbes article, Hunt (2021); notes that single parents and women benefit from remote work as it allows more balance between life and work.

In the past companies often had to address geographic issues by transplanting or having to relocate workers from one area to a mecca of the industry like Silicon Valley.  Other issues when companies relocated to areas such as Texas to cut costs of running a business and paying to relocate employees or losing a large proportion of the staff because relocation would cause professional isolation.  As detailed in Cascio (2000), professional and geographical isolation has been long documented issues in remote work. The pandemic has since made this into an opportunity.   

In a LinkedIn article, McLaren (2021); details how the pandemic made many companies convert to remote, allowing expanded use of telecommunications tools like Zoom and Teams to be used more frequently and normalized.  Further detailed in the article, McLaren (2021); the wide utilization of remote work has helped dwindle the need for relocation and the costs for companies.  Further remote work has helped expand the use of telecommunication systems to dispel the age-old argument that remote work in business dulls collaboration and productivity. 

The facts about remote work and diversity and how remote work aids inclusivity shifts the conversation to ask how does a company battling the Great Resignation deal with attracting and retaining a diverse workforce?  As detailed in the article by White (2021), there are three ways to accomplish this.

  1. Encourage remote work and be willing to negotiate remote or hybrid work.
  2. Develop more comprehensive PTO plans and make proper accommodations regarding COVID and family leave. 
  3. Hiring managers who understand that employees are humans and respect the boundaries of their personal time. 

To quote one of my industry mentors, leaders need to remember to “Focus on managing the work not managing the people”.  Developing that concept in a nutshell as part of remote organizational culture will encourage employee retention and curb the stress on leaders and followers.

In conclusion, companies need to encourage remote work as a tool to increase diversity in the workplace.  The recession and the great resignation are teaching all sectors of business the value of creative problem solving and how diversity helps encourage collaborative thoughts.  Remote work is an underused tool to help give organizations the competitive advantage needed to survive the trials ahead.

If you would like to read more on remote work and diversity, please see the citations below. Also, if you like this post, be sure to leave a comment, like, and subscribe. Sharing is caring, so please share far and wide.

Work Cited

Agona, L. (2021, October 13). Council post: Is remote work a diversity and inclusion issue? Forbes. Retrieved July 11, 2022, from https://www.forbes.com/sites/forbescommunicationscouncil/2021/10/13/is-remote-work-a-diversity-and-inclusion-issue/?sh=3f16d771626c

Cascio, W. F. (2000). Managing a virtual workplace. Academy of Management Perspectives, 14(3), 81–90. https://doi.org/10.5465/ame.2000.4468068

Hunt, S. T. (2021, May 12). SAP brandvoice: How hybrid remote work improves diversity and inclusion. Forbes. Retrieved July 8, 2022, from https://www.forbes.com/sites/sap/2021/05/12/how-hybrid-remote-work-improves-diversity-and-inclusion/?sh=8965f01321fe

McLaren, S. (2021, February 3). Why the rise of remote work may help companies become more diverse – and more inclusive. LinkedIn. Retrieved July 11, 2022, from https://www.linkedin.com/business/talent/blog/talent-acquisition/why-remote-work-may-help-companies-become-more-diverse

White, N. (2021, May 27). Here’s how to foster diversity, equity and inclusion in a remote-work world. Entrepreneur. Retrieved July 11, 2022, from https://www.entrepreneur.com/article/372149